# Subscription Terms (Web) Terms for Chippy Tools subscriptions purchased directly on the web (non–app store). - Canonical HTML: https://www.chippy.tools/legal/subscription-terms/ - Publisher: Chippy Tools - Language: en - Updated: 2026-09-27 # Subscription Terms (Web) ## Table of Contents - - [1) Plans, pricing and taxes](https://www.chippy.tools/legal/subscription-terms/#1-plans-pricing-and-taxes) - [2) Term, auto-renewal and authority to charge](https://www.chippy.tools/legal/subscription-terms/#2-term-auto-renewal-and-authority-to-charge) - [3) Cancellation](https://www.chippy.tools/legal/subscription-terms/#3-cancellation) - [4) Trials, introductory prices and promotions](https://www.chippy.tools/legal/subscription-terms/#4-trials-introductory-prices-and-promotions) - [5) Payment failures](https://www.chippy.tools/legal/subscription-terms/#5-payment-failures) - [6) Team Accounts & Plans](https://www.chippy.tools/legal/subscription-terms/#6-team-accounts--plans) - [7) Account management & self-serve controls](https://www.chippy.tools/legal/subscription-terms/#7-account-management--self-serve-controls) - [8) Changes to these terms](https://www.chippy.tools/legal/subscription-terms/#8-changes-to-these-terms) - [9) Acceptable use](https://www.chippy.tools/legal/subscription-terms/#9-acceptable-use) - [10) Consumer guarantees & mandatory rights](https://www.chippy.tools/legal/subscription-terms/#10-consumer-guarantees--mandatory-rights) - [11) Cooling-off (EU/UK only)](https://www.chippy.tools/legal/subscription-terms/#11-cooling-off-euuk-only) - [12) Privacy](https://www.chippy.tools/legal/subscription-terms/#12-privacy) - [13) App Store Subscriptions (Apple/Google)](https://www.chippy.tools/legal/subscription-terms/#13-app-store-subscriptions-applegoogle) - [14) Governing law and jurisdiction](https://www.chippy.tools/legal/subscription-terms/#14-governing-law-and-jurisdiction) **Effective date:** 6 August 2025 **Company:** Peth Pty Ltd (ACN 652 727 136) trading as **Chippy Tools** (“we”, “us”, “our”). **Contact:** [Support at Chippy.Tools](mailto:support@chippy.tools) These Subscription Terms apply to subscriptions purchased **directly on our website** (each a **Web Subscription**). If you bought through the **Apple App Store** or **Google Play**, billing, cancellations and refunds are handled by that store (**App Store Subscriptions**)—see §13. ### 1) Plans, pricing and taxes 1.1. Plan inclusions and current pricing are shown before you pay. 1.2. **Taxes** (e.g., GST/VAT/sales tax) are **shown at checkout** based on your billing details. 1.3. We may change prices or plan features; changes take effect **from your next renewal**. We will give reasonable notice where required. ### 2) Term, auto-renewal and authority to charge 2.1. Web Subscriptions run for the plan period you choose (e.g., monthly or annual) and **auto-renew** for successive periods **until you cancel**. 2.2. By starting a Web Subscription you **authorise recurring charges** of the then-current price (plus applicable taxes) to your saved payment method at each renewal. ### 3) Cancellation 3.1. You can cancel **at any time** via [Chippy Tools Account Management](https://account.chippy.tools/account/subscription/cancel) or in-app/account settings. 3.2. Cancellation takes effect **at the end of the current paid period**. **No refunds or credits** are provided for unused time **unless required by law**. ### 4) Trials, introductory prices and promotions 4.1. Any stated trial/intro period and price applies once per account unless we say otherwise. 4.2. After a trial/intro period, the **standard price** applies unless you cancel before renewal. 4.3. Promotion-specific rules may apply—see any **Promotion Terms** linked in the offer. ### 5) Payment failures 5.1. If a payment fails, we may **retry** your payment method(s) and **suspend access** until payment is made. 5.2. If payment remains outstanding after our retry window, we may **terminate** the subscription. ### 6) Team Accounts & Plans 6.1. **Team Accounts.** Certain plans allow a **Team** (an organisation account with multiple users). A Team has one **Owner** (or another nominated **Admin**) who manages billing, seats and members. 6.2. **Seats & members.** Each user who accesses paid features requires a **seat**. You are responsible for inviting/removing members and for all activity on your Team. 6.3. **Billing responsibility.** The Team **Owner/Admin** is the **customer of record** and is responsible for all fees, taxes and compliance with these terms. 6.4. **Adding seats / upgrading.** Additional seats or plan upgrades may be charged **pro-rata for the remainder of the current term** or billed immediately for the next term (as shown at checkout). 6.5. **Removing seats / downgrading.** Reductions take effect **from the next renewal**. **No refunds or credits** are given for unused time or unused seats **unless required by law**. 6.6. **Ownership & transfer.** You may transfer Team ownership using the controls we provide. Until a transfer completes, the current Owner/Admin remains responsible for the account. 6.7. **Suspension.** If the Team’s payment fails, we may **suspend access for the entire Team** until payment is made. 6.8. **Acceptable use.** You must not share seats or otherwise circumvent seat limits or usage caps. We may apply fair-use and anti-abuse controls. ### 7) Account management & self-serve controls 7.1. You can manage **billing, plan changes, seats and cancellation** via our web account settings. 7.2. Uninstalling an app or ceasing use **does not cancel** your subscription—please use the cancellation path in §3.1. ### 8) Changes to these terms We may update these terms; material changes apply from your **next renewal** (or sooner where required by law). Continued use after a change takes effect means you accept the update. ### 9) Acceptable use Use Chippy Tools in line with our Terms of Use; do not share accounts, scrape, or circumvent limits. ### 10) Consumer guarantees & mandatory rights Nothing in these terms limits rights that **cannot be excluded under the Australian Consumer Law (ACL)** or other **mandatory consumer laws** that apply to you. ### 11) Cooling-off (EU/UK only) If you are in the EU/UK and buy a Web Subscription, you may have a **14-day withdrawal right**. If you **ask us to begin immediately** and access the service straight away, you **acknowledge the right may be lost** once full supply begins (otherwise we may charge for the period used). ### 12) Privacy We process personal information under our **Privacy Policy**. ### 13) App Store Subscriptions (Apple/Google) If you subscribed via Apple or Google: - Manage **billing, cancellations and refunds** through your app-store account. - The **store’s terms** apply for those transactions. We cannot cancel or refund App Store Subscriptions—please use the relevant store tools. ### 14) Governing law and jurisdiction These terms are governed by the **laws of Queensland, Australia**. **Except where mandatory consumer laws in your country entitle you to bring proceedings in your local courts, you and we agree that the courts of Queensland, Australia, have exclusive jurisdiction** (including courts hearing appeals).